If you’re not happy within 14 days of your first payment, tell us and we’ll refund it in full.
Monthly renewals are not refundable. To avoid a renewal, cancel before the renewal date shown in Account. Renewals are not separately reminded, so check Account if you are unsure of the date.
Go to Help → Contact, pick “Billing,” and say “refund.” We confirm by email within one business day; the money reaches your card in 5–10 business days depending on your bank.
